iPod users qualify for $50 credit from Apple
Rachel Konrad, Associated Press
June 3, 2005
SAN FRANCISCO -- Consumers who had battery problems with older versions of the iPod digital music player will get $50 vouchers and extended service warranties under a tentative settlement in a class-action suit.
Lawyers representing consumers in the case against Apple Computer said Thursday that the settlement could affect as many as 2 million people nationwide who purchased first-, second- and third-generation iPods through May 2004.
Apple confirmed the settlement but deferred comment.
In the fall of 2003, eight consumers sued, alleging that the iPod failed to live up to claims that the rechargeable battery would last the product's lifetime and play music continuously for up to 10 hours.
Thousands of consumers complained that the battery -- which cost $99 to replace -- lasted 18 months or less and that they could only play music for four hours or less before recharging it.
The iPod debuted in 2001, with early versions costing up to $400. Considered a must-have accessory at college and a top pick for holiday shoppers, the device has been a windfall for Apple.
Under the settlement, people who fill out a claim form are entitled to receive $50 redeemable toward the purchase of any Apple products or services except iTunes downloads or iTunes gift certificates. They can redeem the voucher within 18 months of final settlement approval.
Consumers who had battery troubles can also get their battery or iPod replaced through the lawsuit.
Apple currently replaces or repairs defective products that are returned within one year, but the class-action settlement extends the warranty to two years, plaintiffs' lawyers said.
Consumers who file a claim must have a receipt. Apple didn't want to extend vouchers or extra warranty protection to people who bought their Apples on eBay auctions or other sites with used or liquidated merchandise, plaintiffs' attorneys said.
A judge in California's Superior Court for San Mateo County initially approved the settlement last month and consumers began receiving notifications by e-mail and letters this week.
A judge will hold another hearing Aug. 25 to give final approval.
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