God_Of_Death
Gawd
- Joined
- Mar 1, 2004
- Messages
- 751
I am trying to help someone solve a problem so here goes.
Someone in our work place uses their personal lappy for work and then takes it home to do more work. We recently updated the hd so of course that meant having to reinstall windows which is not a big deal. (I like to reformat for fun)
I did all of this at my home and I had no issues with it. I gave it to the person at work and they used it the rest of the day with no issues.
the weirdness starts when this person goes home and can not login to any sites that require a username and password like hotmail, gmail, amazon ect. She can surf the web but logging in is impossible.
She brings is back to work so that I can take a look at it and it works fine here. She can login to any site just fine. She goes back home and she encounters the same problem. She brings it back the next day and it works fine at work. I take it back to my home and it works fine there too. So that leads me to believe that the issue might be here router.
Am I correct? I will make a house call in a day or two but I was wondering if there is something I am missing. Something obvious. She has tried the wireless connection and the wired connection at her home plus a slew of tweaks that I tried. I may not be able to solve it until I actually try to fix it at the location. I will also bring along my lappy as a control. I also have the old hd with the old windows install just for this type of thing incase it is in fact a windows setting.
Thanks in advance.
Someone in our work place uses their personal lappy for work and then takes it home to do more work. We recently updated the hd so of course that meant having to reinstall windows which is not a big deal. (I like to reformat for fun)
I did all of this at my home and I had no issues with it. I gave it to the person at work and they used it the rest of the day with no issues.
the weirdness starts when this person goes home and can not login to any sites that require a username and password like hotmail, gmail, amazon ect. She can surf the web but logging in is impossible.
She brings is back to work so that I can take a look at it and it works fine here. She can login to any site just fine. She goes back home and she encounters the same problem. She brings it back the next day and it works fine at work. I take it back to my home and it works fine there too. So that leads me to believe that the issue might be here router.
Am I correct? I will make a house call in a day or two but I was wondering if there is something I am missing. Something obvious. She has tried the wireless connection and the wired connection at her home plus a slew of tweaks that I tried. I may not be able to solve it until I actually try to fix it at the location. I will also bring along my lappy as a control. I also have the old hd with the old windows install just for this type of thing incase it is in fact a windows setting.
Thanks in advance.