PayPal will deny disputes as long as the scammer provides a "delivered" tracking number to your city.
Even their executive offices (via State DOJ complaint) said, "we conducted an additional review and confirmed no PayPal errors occurred when denying your Claim based on the evidence provided by both you and the Seller."
I submitted documentation proving they were scammers.
Even explained the scam page by page...
On 12/27 and 12/28 the scammer wrote the order was not processed due to an internal error and also said the product is out of stock.
On 12/29 the scammer uploaded a new scam FedEx tracking number showing delivery on 12/23.
The dates do not match up plus the scammer already confirmed the order was not processed / shipped.
FedEx tracking has a picture of the package showing a garage that does not match my garage.
I provided a picture of my house from redfin.com which uses Google maps.
My address is on the order and on my PayPal account.
The weight of the shipment does not match the estimated weight of the item I ordered factoring in shipping box + material, at least 2.6lbs difference.
PayPal either did not review my documentation or is completely incompetent.
Currently working on a dispute with Chase, credit card. Which is also frustrating to deal with since the "senior" dispute representative was rude.
I'm convinced scammers can say "I will scam you LOL" and likely get away with it.
Edit: Not sure if I can reply to this thread anymore so I won't, got a warning for off-topic / not allowed.
Some advice:
Do not use PayPal balance, always credit card as source.
PayPal will deny all disputes with a delivered scam tracking number. PayPal Global Customer Complaints & Advocacy said I need to file an appeal.
So file an appeal before considering bank dispute.
PayPal can (or you) contact the shipping carrier and confirm the address does match the victim's address.
PayPal and bank do not care about your conversations with the scammer. They will focus solely on the tracking number.
Edit2: FedEx (supervisor) was familiar with tracking number scamming. FedEx will email a letter stating the shipment is not addressed or delivered to your address.
Chase dispute is still in progress and ridiculously slow.
Even their executive offices (via State DOJ complaint) said, "we conducted an additional review and confirmed no PayPal errors occurred when denying your Claim based on the evidence provided by both you and the Seller."
I submitted documentation proving they were scammers.
Even explained the scam page by page...
On 12/27 and 12/28 the scammer wrote the order was not processed due to an internal error and also said the product is out of stock.
On 12/29 the scammer uploaded a new scam FedEx tracking number showing delivery on 12/23.
The dates do not match up plus the scammer already confirmed the order was not processed / shipped.
FedEx tracking has a picture of the package showing a garage that does not match my garage.
I provided a picture of my house from redfin.com which uses Google maps.
My address is on the order and on my PayPal account.
The weight of the shipment does not match the estimated weight of the item I ordered factoring in shipping box + material, at least 2.6lbs difference.
PayPal either did not review my documentation or is completely incompetent.
Currently working on a dispute with Chase, credit card. Which is also frustrating to deal with since the "senior" dispute representative was rude.
I'm convinced scammers can say "I will scam you LOL" and likely get away with it.
Edit: Not sure if I can reply to this thread anymore so I won't, got a warning for off-topic / not allowed.
Some advice:
Do not use PayPal balance, always credit card as source.
PayPal will deny all disputes with a delivered scam tracking number. PayPal Global Customer Complaints & Advocacy said I need to file an appeal.
So file an appeal before considering bank dispute.
PayPal can (or you) contact the shipping carrier and confirm the address does match the victim's address.
PayPal and bank do not care about your conversations with the scammer. They will focus solely on the tracking number.
Edit2: FedEx (supervisor) was familiar with tracking number scamming. FedEx will email a letter stating the shipment is not addressed or delivered to your address.
Chase dispute is still in progress and ridiculously slow.
Last edited: