Originally posted by Ramfart
Its not so hard calling Dell getting a replacement sent and you shipping old one back. A couple emails and you open door 2 times for Fedex.
That's all well and good if somebody's at home to wait for the Fedex guy to show up. Or if you can have it picked up where you work. But when both people are away from home cause they go to work and your company doesn't allow personal packages to be brought to work because of security requirements, it's a pain in the ass.
Only other option is to drop it off at a Fedex office, which is still a pain in the ass.
I'd pay an extra $50 or $100 to get a 100% good display the first time and avoid all that hassle.
It's a bother even having the thing shipped out in the first place, cause you have to take a day off work just to sit around and wait for it to be delivered, or take a chance on the guy leaving it on the doorstep and hoping nobody steals it before you get home.
In this case, it would be nice if Dell had some retail stores in bigger cities, but I guess that would defeat the purpose of them being mail order only and saving money.