Entirely speculation.
But if it quacks like a duck....
Edit: Just to let you know, some studies have shown significant evidence that as much as 50% of social media traffic is done via non-human interactions, AKA: Bot accounts.
Why? What's the...
People have complained about ASUS' RMA process for many years. One of the caveats I think that is always said on this forum is to hope you never have to RMA your parts when you buy ASUS.