Yet it is recognized when I plug the cable directly into the iPod. Anyway to alleviate it? When I have it plugged into the dock, it only charges and is not recognized at all by my computer.
and if it doesn't work call in for support on it as the dock could be bad...if you are still in your first year I would suggest you get the AppleCare on it as you won't have any phone support or mail in issues and will give you an additional year of support on the ipod